- Vasudev Adiga’s to challenge the District Consumer Forum’s order which had asked the restaurant to pay ₹100 as compensation to a consumer.
- "The hotel management has decided to approach Cental Consumer Disputes Redressal Commission to fight this case," the MD of Adiga's said
Vasudev Adiga’s Fast Food Private Limited on Tuesday said that it will challenge the District Consumer Forum’s order which had asked the restaurant to pay ₹ 100 as compensation to a consumer for charging him extra for his meal.
It was in 2013 when advocate T Narasimha Murthy complained against Adiga's for charging him ₹1 extra on two idlis. In their defence, Adiga’s had said that the additional amount charged was for helping an NGO that facilitates mid-day meal schemes across the country.
However, Murthy argued saying that Vasudev Adiga’s, with around 21 outlets in Bangalore, collects around ₹75,60,000 every year, which they should pay from their own pocket instead of taking it from customers.
When Asianet Newsable spoke to Murthy he said, "Though the hotel's efforts of charging ₹1 extra towards facilitating mid-day meal scheme by an NGO is commendable, they have to either donate from their own pocket or at the sponsors cost." He further said that even after the court has ordered them to pay ₹100 as compensation and additional ₹1,000 as litigation, the hotel chain has still not made the payment.
However, Jacob Kurian, the Managing Director of Vasudev Adiga’s told Asianet Newable that the additional cost was for a noble cause and they have now stopped charging people. "The hotel management has decided to approach Cental Consumer Disputes Redressal Commission to fight this case."
Last Updated 31, Mar 2018, 7:00 PM