It would have been a normal back-from-work routine for the 41 kitchen stewards from night duty in Atlantis, but for the horrifying accident that killed many from various nationalities. As an eyewitness narrates, the bus lost control after a tyre burst and toppled before being hit by a truck. Trying to recollect the chain of events that fateful night, Jasem Uddin said from Bangladesh said, "I couldn’t understand what was going on. One of my shoes was missing… I felt the bus jerking and found it on the other side of the road… I saw a truck coming head on and in a split second it crashed into the bus."

7 of his colleagues were killed instantly and 35 others were injured. The incident took place at Al Yalayis Street between Mohammad Bin Zayed Road and Shaikh Zayed Road.He further added, "Everyone was screaming and crying. I saw many bleeding and lying on the road… legs and hands strewn all over. I saw that truck driver drenched in blood. I can never forget those scenes."

Jasem was seated behind the driver and was trapped in the bus. There would have been many more casualties had the bus toppled completely instead of landing on its side. He recalled how hard the rescue operations were as police and rescue teams worked hard to extricate those trapped inside the bus using hydraulic cutters.  

As the injured were airlifted to several hospitals. Indian, Bangladeshi and Nepalese missions sent their representatives to the hospitals to take stock of the situation. As per the information provided by the agencies, among the dead are Sagar Vannela and Dinesh Giridhar Lal (Indians), Sarwar Mridha and Taher (Bangladeshis) as well as Basudeb Lamichhane and Krishna Prasad Bhusal (Nepalese).

Meanwhile, in a press release, Transguard officials said, "It has been an extremely emotional time for everybody connected with this terrible accident, including Transguard employees, their relatives and friends.Our welfare and staff support teams are working tirelessly, counselling, notifying next of kin and coordinating with the doctors and nurses on behalf of the injured in hospital — arranging visits, passing on personal messages as well as offering medical updates."