Jana Sevaka: Bengaluru residents can avail government services at their doorstep
Flagging off the Jana Sevaka project, Kumaraswamy visited several homes in the Dasarahalli constituency to deliver the citizen services at their residences
Bengaluru: The Karnataka government on Saturday started its pilot project where it is all set to deliver citizen services at home to the residents of Bengaluru.
Chief minister HD Kumaraswamy, while unveiling the project at Dasarahalli, said, "Through this initiative, citizens can avail services like health card, income certificate, caste certificate and senior citizen card at home."
The project is named as "Jana Sevaka" (people's servant) is an initiative by the state government in which the officials would visit the citizens’ homes and would provide the required services.
Flagging off the project, Kumaraswamy visited several homes in the Dasarahalli constituency to deliver the citizen services at their residence.
To avail the services at home, citizens, particularly senior citizens and the disabled, can call helpline number (080-44554455) and request the service needed by providing details of their address.
After verification of the criteria required to avail the service, "mobile sevaka", an official who will travel to the homes on a motorbike, will fill up the required application forms for the citizen service digitally using a tablet and generate receipts using a thermal printer.
"The initiative saves time in waiting in queues at government offices and saves transport costs for citizens," the chief minister said.
The state has also appointed "women sevakas" to assist women in availing the services.