Asianet NewsableAsianet Newsable

WhatsApp down: Meta says India very critical market; most testing of new product features happen here

WhatsApp's services across many parts of India were disrupted on Tuesday as thousands of users were unable to send or receive messages on the Meta-owned platform.

WhatsApp down: Meta says India very critical market; most testing of new product features happen here snt
First Published Oct 25, 2022, 2:30 PM IST

At a time when WhatsApp faced service disruption, a top company official stated that India is the most significant country for its parent company Meta in terms of all the new features not just on the messaging app but also on Facebook and Instagram.

According to Manish Chopra, Director and Head of Partnerships for Facebook India, "Meta has also created a wonderful chance for various companies and millions of creators to express their creativity and build audiences in India."

Also read: WhatsApp services restored after nearly 2 hours, IT ministry seeks report from Meta

"India is a very critical market for our platforms from multiple dimensions. A lot of new product learning and incubation is done here, and 'Reels' is an example of that... this is the market where we have done the most amount of testing of new product features. India is the most significant market where the focus is for all the new things that we are doing across Facebook, Instagram and WhatsApp," he told PTI. 

Chopra was speaking on the sidelines of Meta's annual 'Creator Day', which was recently held for the first time in Kolkata. The event celebrates creators and gives them a chance to create, collaborate and learn from each other, he said. 

Chopra said 'Reels' (short-from videos), which was launched two years back, has gained massive popularity in India, including tier-2 and tier-3 cities. 

"India is the lighthouse country for 'Reels' for Meta globally. As per a new research report, around 200 million people are spending about 45 mins per day on short-form videos, and this figure is estimated to go up to 600 million people. Reels is helping creators express their creativity, passion, and build audiences and followers that relate with them through the content," he said. 

WhatsApp down: Meta says India very critical market; most testing of new product features happen here snt

The official said that short-form videos have also become a potent medium for brands to promote their products on Facebook and Instagram. 'Reels' provide a different and authentic voice for brands to engage with users, he said.

"Digital advertising is a highly performing means for brands (large and small). It's an efficient way to grow... In India, more than 50 per cent of the followers for the businesses that are on Instagram are coming from tier-2 and tier-3 cities; so a company can reach out to these markets by being on Instagram and Facebook," Chopra said. 

He also said that a lot of music trends have been happening through short-form videos, as artistes make use of the '1 Minute Music' format on Instagram to get "tremendous" distribution.

"We believe that cricket, Bollywood and music define a lot of culture in India. So, we continue to invest closely with partners who create these IPs (intellectual property)," he said. 

Also read: WhatsApp outage: Meta trying to fix 'as soon as possible'; crash sparks meme fest on Twitter

Meta had recently announced a partnership with the ICC that would enable people to watch the best match moments and highlights of the Men's T20 World Cup through clips on 'Reels' on Instagram and Facebook. 

On fake profiles and the spread of misinformation on Meta platforms, Chopra said the tech conglomerate takes constant measures to rein in such menace. 

"Putting a check on fake profiles and spread of misinformation is a constant area of investment for us. We are proactively taking down millions of fake accounts, and have a large organisation that ensures we are responding appropriately to complaints. We also help users become more secure about their own accounts through new security features," he said.

(With inputs from PTI)

Follow Us:
Download App:
  • android
  • ios