Mega Facebook outage: Mark Zuckerberg says 'sorry for disruption'

"Facebook, Instagram, WhatsApp, and Messenger are all backup and running," Zuckerberg said on Facebook.

California, First Published Oct 5, 2021, 8:27 AM IST | Last Updated Oct 5, 2021, 8:27 AM IST

Mark Zuckerberg, CEO of the digital giant Facebook, Whatsapp, and Instagram, has apologised for the interruption in their services and promised that they would be back online on Tuesday. "Facebook, Instagram, WhatsApp, and Messenger are all backup and running," Zuckerberg said on Facebook. "Sorry for the disruption today -- I know how much you rely on our services to stay connected with the people you care about," he added.

WhatsApp stated on Twitter early Tuesday: "Please accept our apologies to everyone unable to use WhatsApp today. We're slowly and cautiously restoring WhatsApp functionality. Thank you very much for your understanding. We will keep you updated as additional information becomes available."

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According to media reports, users began reporting that Instagram, WhatsApp, and other services under the Facebook corporate umbrella are now available as usual for the first time since approximately 11:30 EST on Monday, when reports of the outage and interrupted services began flooding in.

Earlier, Downdetector, a website that monitors claims of internet outages, stated that the Facebook service outage is the biggest it has ever seen. "The greatest outage we've ever seen on Downdetector with over 10.6 million issue reports from all around the world," the firm claimed in a statement on Monday. The United States led the globe with almost 1.7 million reports of interrupted service, followed by Germany with 1.3 million incidents and the Netherlands with 9,15,000 reports.

Following Monday's outage, numerous Facebook-owned services, including Instagram, WhatsApp, and Messenger, were rendered inoperable. Meanwhile, Telegram announced on Twitter that its messenger users in some locations might encounter difficulties loading chats and getting alerts due to widespread disruptions on Facebook. The business apologised for the inconvenience, according to the statement.

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After a major outage that affected services for more than 5 hours, Facebook and the programmes owned by the American company, Instagram and WhatsApp, are back online.

In terms of its reputation, Facebook's previous 48 hours have been a train catastrophe. First, a former Facebook employee revealed that the corporation reportedly prioritised profit before cracking down on hate speech and disinformation. Frances Haugen, a former product manager for Facebook's civic disinformation team, said that her former employers lied about making progress in combating hatred and misinformation on their platform.

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