Focus on innovations that have future applications: Ali Merchant, Founder, and CEO, AM Infoweb
Automation and innovation are the foundation of the outsourcing services - asserts Ali Merchant, Founder and CEO of AM Infoweb.
FollowAli Merchant is a passionpreneur, philanthropist, life coach, and CEO of AM Infoweb, a Health Information Management Outsourcing Company. He is a great visionary and here we have an excerpt from his interview about how his vision has helped AM Infoweb overcome the effects of the ongoing pandemic.
With the ongoing pandemic situation, we have realized that the sustenance of businesses has been put to test. And many have failed to make it. What is your opinion in this context?
“You are absolutely right. This pandemic has taught the business world so much more. If you may have noticed, so many organizations have been unable to handle the adverse effects of this pandemic. Did they lack a client base? NO. Was client-loyalty or company revenue or even stakeholders an issue? NO. There have been well-functioning businesses that ran out of fuel, not because of the lack of resources but due to a lack of orientation. I mean a lack of future-oriented business products or services.”
Would you kindly elaborate on the future-oriented business products and services?
Ali clarifies, “When I started our business, I was keen on doing something that brought value to the end customers. But I also did not want it to be a time-bound business that could fizz out with the lack of demand. So, I figured, if I am going to venture into something, it has to have a future-value too. So products or services that have future applications are the heart of futuristic businesses.”
How has AM Infoweb proved to be a futuristic business?
He says, “Outsourcing is an industry with great prospects. And with the growing demand for faster results at minimal costs and higher customization requirements, it becomes tedious for a company providing large-scale services to fulfill those demands effectively. Hence, the one and only dynamic solution to all their pain points are dedicated outsourcing service providers.”
“Automation and innovation are the foundation of the outsourcing services. Now, combine that with a domain that can never lose demand like Health Information Management. We provide all the mentioned benefits – highly customized results with a quick TAT (Turnaround time) that too at a fraction of the usual cost with no compromise on the security and confidentiality of client data!
Our ultimate purpose is to make healthcare, legal aid, and insurance extremely affordable to everyone, so as long as we keep upgrading our technology, we do not have to worry about staying relevant at any point in time. Hence, this justifies our claim of being a futuristic business!” Ali adds smiling.
That was an immensely insightful discussion. Ali Merchant is a true flag bearer of the ‘Business of the Future’ concept. We are sure that our readers have benefited from this interview.
