The IndiGo flight fiasco continues with 10 cancellations at Ahmedabad airport, stranding passengers. Major airports like Mumbai and Delhi also face disruptions. The Civil Aviation Ministry has ordered IndiGo to curtail operations by 10 per cent.
The IndiGo flight fiasco continues as 10 departing flights got cancelled at the Sardar Vallabhbhai Patel International Airport, Ahmedabad, as per the reports till 8 am on Wednesday. The passengers are left stranded amid flight disruptions and cancellations. Their facilitation is being taken care of.
The Chhatrapati Shivaji Maharaj International Airport in Mumbai and Indira Gandhi International Airport in Delhi have also been facing flight disruptions. Passengers with luggage are left with unresolved issues and incomplete flight information, with marginal assistance from the helpline service.
Ministry Steps In to Control Situation
Earlier today, the Union Civil Aviation Ministry ordered the airline to curtail its overall operations by 10 per cent, up from an earlier order of 5 per cent, citing the necessity to "stabilise the airline's operations". The airline is ordered to continue covering its usual destinations.
Surprise Inspections and Assurances
Meanwhile, the Ministry of Civil Aviation (MoCA) conducted surprise and thorough inspections of some airports with heavy air traffic on Tuesday. Madhu Sudan Shankar, Joint Secretary of the Ministry of Civil Aviation, visited the Mumbai airport while assuring people that "things are in control."
"Things are in control. We discussed with all the stakeholders, especially the airport operators and ATC control managers. Major affected sectors of the flight delays domestically are Mumbai, Ahmedabad, Delhi, Bengaluru, Hyderabad, Chennai, Kolkata, Kochi, Goa and Lucknow. A lot of improvements also took place," he told reporters.
Passenger Facilitation Measures
Meanwhile, he also said that 780 bags are at the airport and are set to be returned to passengers, with 90 of them being dispatched by tomorrow. "780 pieces of baggage are available at the airport, and 90% of them will be dispatched to the people by tomorrow," he added.
Additionally, airports are giving notifications to passengers 6 hours prior to cancellations so they don't have to come to the airport.
Refunds Confirmed by IndiGo
According to the union minister, IndiGo CEO Elbers has confirmed that the airline has confirmed 100 per cent of its refunds for flights affected till 6th December. (ANI)
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