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BREAKING | Nationwide cellular outage hits US: AT&T, Verizon and T-Mobile users struggle with signal loss

Despite more than 31,000 AT&T customers reporting outages on the DownDetector digital-service tracking site, the company has not officially acknowledged the network disruption, and the outage reports persisted throughout the morning.

Nationwide cellular outage hits US: AT&T, Verizon and T-Mobile users struggle with signal loss AJR
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First Published Feb 22, 2024, 5:13 PM IST | Last Updated Feb 22, 2024, 5:43 PM IST

AT&T, one of the major telecommunications providers in the United States, experienced a significant network outage on Thursday morning, leaving a multitude of customers unable to make calls, send texts, or access the internet. Concurrently, Verizon and T-Mobile users also reported some disruptions in their networks.

Despite more than 31,000 AT&T customers reporting outages on the DownDetector digital-service tracking site, the company has not officially acknowledged the network disruption, and the outage reports persisted throughout the morning.

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As reported on the DownDetector website, AT&T witnessed a surge in outage reports, with over 31,000 customer complaints. Although there was a slight decline from the peak at 4 am ET, the number of reports surged again during the 6 am ET hour.

While AT&T has been actively responding to customer complaints online, the company has yet to provide an official statement acknowledging the widespread network outage. This incident follows a series of sporadic outages, including a temporary 911 service disruption in parts of the southeastern United States over the past few days.

Verizon and T-Mobile, two other major carriers, also faced network issues with around 1,000 outages reported by their customers on Thursday morning, as indicated by the DownDetector website. However, neither Verizon nor T-Mobile has issued official statements addressing the reported disruptions. The extent of the impact on users and the underlying causes of the service disruption remain unclear at this time.

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The DownDetector website, which tracks real-time status information for various services globally, highlighted the widespread nature of the outage, affecting users across different regions. With no immediate response from AT&T regarding the outage, customers are left in the dark about the reasons behind the network disruption and the potential timeline for resolution.

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