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  • Indian Railways introduces SMS-based menu access to passengers | Check out all details

Indian Railways introduces SMS-based menu access to passengers | Check out all details

Indian Railways provides affordable food options on long-distance trains with in-house catering. Railway Minister Ashwini Vaishnav has introduced SMS facilities with menu and fare links, ensuring transparency for passengers.

Gargi Chaudhry | Published : Mar 14 2025, 11:45 AM
2 Min read
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Indian Railways is the largest railway network in the world. Millions of people travel by train every day. In India, everything from regular passenger trains to high-speed luxury trains like Vande Bharat are operated. Many of these trains have in-house catering (pantry cars) where food is provided to passengers at affordable prices.
 

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Train Food Menu

Train Food Menu

Especially all trains going to long distances have catering facilities. In this situation, Railway Minister Ashwini Vaishnav has said that SMS facility with menu and fare link has been started to inform the passengers about the food list and catering service charges in Indian Railways, as the food list is shown with price in pantry cars. 

Also Read | Indian Railways NTES app: Get real-time updates on train cancellations, delays

"All food menus and fares are available on the IRCTC website for the information of train passengers. Printed menu cards with all the details are made available to the staff and provided to the passengers as required," Railway Minister Ashwini Vaishnav replied to a question raised in the Lok Sabha.

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Indian Railways

Indian Railways

Speaking about the menu card, price list of food items and the measures taken to improve hygiene, cleanliness and quality of food in trains, Vaishnav said that quality food supply from kitchens, operating modern base kitchens in identified places and installing CCTV cameras in kitchens to better monitor food preparation are among the important measures taken.

Also Read | Indian Railways offers 50% discount for senior women, 40% for senior men; check eligibility

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Railway Minister Ashwini Vaishnav

Railway Minister Ashwini Vaishnav

''The use of popular and branded raw materials such as cooking oil, rice, pulses, spices, paneer, milk products, etc., and their quality are monitored by food safety supervisors,'' the Railway Minister said. He also said that IRCTC supervisors have been appointed in trains and QR codes have been introduced on food packets.

''Third party audit is done to examine the hygiene and quality of food in pantry cars and pantry cars. Customer satisfaction surveys are also conducted. Indian Food Safety and Standards Authority (FSSAI) certification has been made mandatory from the designated food safety officers of each catering division,'' said Ashwini Vaishnav.

Gargi Chaudhry
About the Author
Gargi Chaudhry
Gargi Chaudhry currently works as a chief copy editor with an experience over 7 years of experience in news writing, reporting and editing. She primarily covers national news, politics, technology and auto. She holds Master's degree in Communication and Journalism and has completed Digital Marketing certification from MICA, Ahmedabad. She has previously worked with Republic Media, Deccan Chronicle. Read More...
Ashwini Vaishnaw
Indian Railways
 
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