Jio knocks TRAI doors, claim 'unethical' campaign by Bharti Airtel and Vodafone Idea
Reliance Jio has approached Telecom Authority of India accusing sector rivals Bharti Airtel and Vodafone Idea of resorting to "unethical" means and spreading "false" rumours that the Mukesh Ambani-led company will benefit from the recent farm bills.
FollowReliance Jio has approached Telecom Authority of India accusing sector rivals Bharti Airtel and Vodafone Idea of resorting to "unethical" means and spreading "false" rumours that the Mukesh Ambani-led company will benefit from the recent farm bills.
In its letter to TRAI on December 11, Reliance Jio has asked the telecom regulator to take strict action against the two telecom operators.Â
In the letter, Jio has blamed its rivals for vicious campaign stating that "large number of port out requests, wherein the customers are citing this as the sole reason for porting out of Jio without having any complaints or other issues related to Jio services."
"These companies continue to remain directly indirectly involved in supporting and furthering the ensued notions, and false frivolous rumours of Reliance being an undue beneficiary of the farm bills for unethical pecuniary benefits in the form of induced porting of RJIL customers," the letter states.
"We submit that Airtel and Vi remain unabated in pursuit, this vicious and divisive campaign through its employees, agents and retailers. They are inciting the public by making preposterous claims that migrating Jio mobile numbers to their network would be an act to support farmers protests," the letter claims.
"This is further to our aforementioned letter dated 28 September 2020 highlighting the unethical and anti-competitive MNP (Mobile Number Portability) campaign, being run by Airtel and Vodafone India to capitalise on the ongoing farmers protests in the northern parts of the country."
Bharti Airtel rejects Jio claimsÂ
Bharti Airtel has countered Reliance Jio's claims. In its response to TRAI, Bharti Airtel wrote: "Airtel has operated in the telecom industry for 25 years. During this period, we have competed hard in the market place and striven to serve our customers with excellence. At the same time we take great pride in treating our competitors and partners with respect."
"Despite being provoked by some competitors who we know will go to any length to make baseless allegations, adopt bullying tactics and use intimidatory behaviour we have always conducted our business with character and transparency something that we are deeply proud of and known for."
