Apple sued for 'knowingly selling defective iPhone 6'

By K S Aditya RaoFirst Published Aug 30, 2016, 10:28 AM IST
Highlights

Apple Inc has been challenged in a court of law by a few customers in connection with the news that was doing rounds across the social media platforms of iPhone 6 touchscreens being defective.

 

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Apparently inspired by the various social media posts which complained about Apple's faulty touchscreens in the iPhone 6, a group of consumers has now sued Apple over the issue.

 

The issue, which is a known technical fault in the phones, reached a boiling point earlier this month when Apple, in an official statement, stated that defects in already sold units of the iPhone 6 would not be resolved or fixed by Apple.

 

The announcement triggered anger around the globe, with users pouring venom on Apple online, especially on Twitter.

 

If Apple actually admitted #touchdisease is a manufactures flaw it might mean they did something wrong... Can't hide it forever Apple.

— Ranting FRS (@RantsOfAnFRS) August 28, 2016

 

When you buy a "premium" phone. You'd expect it to last more than 23 months. #touchdisease

— Matt Marks (@LukesVader) August 28, 2016

 

I've lost my trust with @tim_cook and @AppleSupport over #touchdisease problem affecting iphone 6 and 6 plus users. pic.twitter.com/RoE78CtO2c

— DJ Highmo (@djhighmo) August 27, 2016

 

I smell a class action lawsuit.. I'm literally paying for a non working iPhone per month... #Apple #Touchdisease

— Vallen Alexander (@VallenAGphoto) August 27, 2016

 

Three customers from Silicon Valley have sued the company in a local court. In their filing, they have not only demanded that Apple be ordered to acknowledge the defect, but also repair defective units and pay cash damages. They have also asked that Apple reimburse their legal fees.

 

According to an AFP report, the civil court’s statement said: "This action arises from Apple’s concealment of a material design defect that causes the touchscreens on the iPhones to become unresponsive and fail for their essential purpose as smartphones."   

 

Reportedly, the chips responsible for the touch function of the phone were not installed correctly, which caused a dysfunctional touchscreen.

 

However, Apple has denied that it knowingly allowed the fault to occur.

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