OLA CEO announces upcoming service subscription plans; here's how users react

By Team NewsableFirst Published Jan 4, 2023, 12:03 PM IST
Highlights

OLA's Bhavish Aggarwal announced that the upcoming service subscription plans for OLA customers would be available by next week. After the announcement, the comment section was flooded with mixed reactions. Most users responded with complaints about problems with their Ola electric scooters.

OLA Electric is expected to release service subscription plans by the end of next week. The company's CEO, Bhavish Aggarwal, tweeted on Wednesday that the upcoming service subscription plans for OLA customers will be available by next week. Additionally, he asked the users about what kind of benefits they would wish to see in the plan. 

In his latest tweet, the OLA CEO tweeted, "Launching service subscription plans next week. What benefits do you want to see in the plans?"

Launching service subscription plans next week. What benefits would you like to see in the plans?

— Bhavish Aggarwal (@bhash)

 

Few users responded to the question, suggesting that Ola should introduce replacement spare parts and batteries, software upgrades on annual plans, etc.; however, most users responded with complaints about problems with their Ola electric scooters.

Following his tweet, one said, "First take my defective Ola S1 Pro and refund me...what should I do with the defective scooter." Another user wrote, "Today I am going to complain to Ola company regarding my issue until now." With the comment section filled with mixed reactions, one user mistook the tweet for OLA Cab's and said, "No drivers cancel/deny your ride unnecessarily."

Pehle Mera defective Ola S1 Pro to wapis leke refund do...kru kya mai iss defective scooter 🛵..

— Krishan Kant Sharma (@krishan1714)

 

Today I am going to complain on Ola company regarding my issue till now . I did not receive any resolution ola company

— Munigala Laxman (@laxmanmunigala1)

 

First train all the technician in service centre then make to implement in the field....

— Manoj Kumar (@manojms006)

 

refund my money first u have been refunding it from last 8 months

— Mayur khandare (@mkmayurr)

 

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