Customers fume as SBI's core banking system goes down

By Team NewsableFirst Published Oct 13, 2020, 2:26 PM IST
Highlights

In a tweet, the SBI said: "Intermittent connectivity issues have delayed making our services available to our esteemed customers today. We hope to be able to serve you normally before noon. All channels (except ATMs and POS machines) will be affected."

Transactions of State Bank of India customers were affected on Tuesday after connectivity issues

In a tweet, the SBI said: "Intermittent connectivity issues have delayed making our services available to our esteemed customers today. We hope to be able to serve you normally before noon. All channels (except ATMs and POS machines) will be affected."

We request our customers to bear with us. Normal service will resume soon. pic.twitter.com/dDFAgmGLQl

— State Bank of India (@TheOfficialSBI)

In the interim, 40 crore customers across the country continued to face hardships following the breakdown of services.

Some took to social media to convey their anguish.

Instead of posting on twitter this important notice should have been sent to all customers through SMS.

— Akshay Kumar (@akshaykumar373)

This the not only time we are facing issues from SBI.
From long days this is going on issues with SBI servers.

— Yaswanth_Redde (@Yaswanth_Redde)

Sitting in SBI Civil Lines Branch Jaunpur for the past two and a half hours for opening a saving account the executive is trying its best but cannot resolve the issue due to poor connectivity. Not even a single account has been opened since morning as people continue to line up

— Saumya (@saumya_99)

The Bank has the largest network of over 22,100 branches in India with an ATM / CDM network of over 58,500 and total BC outlets of more than 62,200

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