Airtel CEO Gopal Vittal warns his 300 million subscribers by giving details about the fraudsters' techniques how to recognise and what to do about it. As reported in GadgetNews, Airtel comes with safety measures, and here's what you need to know.
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EKYC fraudsterYou will get a call or text from the name of Airtel saying your KYC (Know Your Customer) form is incomplete and you will be asked to install Airtel Quick Support App. Theres no such app and you will get directed to Team Viewer App through which that fraudster will easily take over your accounts.
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OTP hoaxThis has happened a lot of times. A fraudster will call you saying he or she is from a bank or financial institution and will ask an OTP number to unblock your existing account. As soon as you give away the OTP the trickster will withdraw money.
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VIP number scamA person will call or text saying he or she is allegedly from Airtel and will promise to give you VIP numbers at a highly discounted price but the decepter will ask for a token number as prepayment. As soon as the transaction will be done, the fraudster will block you from everywhere. Vittal said Airtel doesn't sell any VIP numbers or will not ask you to download any app.
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UPI trickeryThis is one of the tricks used by the fraudsters when they ask for a UPI id for the transaction and instead of crediting they debit money from the customer.Call 121Gopal Vittal said whenever you face any situation like this, including UPI scam, EKYC, etc, call 121.
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Use Airtel Safe payActivate 'Airtel Safe Pay' to protect yourself from fraudsters. Use this method to do all kinds of online transaction safely. This gives an extra layer of protection. But to use it, one must have an account in Airtel Payments bank. Users can open an account or enable 'Safe Pay' with a maximum amount of Rs 2 lakh. You can link your UPI ids too.
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