Amazon app faces technical glitch as users face issue to place orders; company acknowledges

By Team NewsableFirst Published Aug 24, 2021, 5:58 PM IST
Highlights

The technological problem appears to have impacted numerous customers in India and other regions. However, not all Amazon users are now experiencing the issue.

Users of the Amazon app on iOS rushed to Twitter on Tuesday to express their dissatisfaction, claiming that they cannot place new purchases or view their purchase history. The technological problem appears to have impacted numerous customers in India and other regions. However, not all Amazon users are now experiencing the issue.

According to various media reports, users of Amazon's Android app are not experiencing this difficulty. In response to the malfunction, the US e-commerce behemoth acknowledged the problem and promised a repair.

Several customers took to Twitter to complain about being unable to use the Amazon app on their iOS devices owing to a "CS11 issue." According to them, the issue has been present since Tuesday afternoon. Users in other regions of the world, including Europe and the United States, are also experiencing this problem. Some users have also reported that the difficulties remain even after reinstalling the programme.

 

Y’all my is broken. How can one survive this 😩😩😩 🤣 pic.twitter.com/FMWSQrJYEN

— MandaMaes (@MandaMaes_1)

Anyone else having problems with the app?

— Joshua St. John (@jstjohn83)

è da tre giorni che non funziona.... pic.twitter.com/xf9G5DqFtH

— Fabio il Testa (@fabiombighead)

Hello there, I’ve got a CS11 error code on my Amazon app. Tried to restart my iPhone and uninstall then reinstall app, still got the problem. How to solve it ? Thanks

— Madhulika (@Kmadhulika31Me)

Dear - facing this issue since morning. Have deleted and reinstalled the app and yet this issue persists. Kindly help. pic.twitter.com/h75cRyOfU0

— Somil Agrawal (@somilagrawal)

Anyone get this message from on their app? Trying to check on my orders and I’ve been getting this every time I try to check pic.twitter.com/u6X8hUeZp6

— Mike Drop 🎤 ❌ (@MicrophoneDrop)

Look Jeff, I can forgive workers dying in the warehouse… maybe it’s like the mafia and you are really committed to costumer service. But your app being down this long is giving, “IDGAF about Brianna ordering her shit” fix it IMMEDIATELY! pic.twitter.com/wTr6L8By7g

— Brianna (@Brianna_Janae11)
click me!