IRCTC Payment Glitch? Here's the Easiest Way to Claim Refund

Published : Oct 20, 2025, 08:59 AM IST

During the festive season, the IRCTC website crashes, causing many online payments to get stuck. If the refund is delayed, you can contact customer service to file a complaint.

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IRCTC Refund

During the festive season, the IRCTC website crashed, affecting many passengers who paid online. Complaints flooded social media as money got stuck. Over 5,000 people have complained.

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IRCTC Refund Process

If payment is made but no ticket is issued, don't worry. IRCTC's refund process is automatic. Your money is safe and will be returned in 3-5 business days.

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IRCTC Charges

If you don't get a refund, email a screenshot of the failed transaction to care@irctc.co.in. Or, contact customer service to file a complaint.

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Indian Railways

Technical glitches on IRCTC are common during festive seasons. However, its refund system is secure and automated. Your money will definitely be returned.

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