Hyderabad woman finds dead rat in BigBasket's dal packet

By Team Asianet Newsable  |  First Published Aug 10, 2017, 4:09 PM IST
  • Dead rat found in a packet of dal sold by BigBasket.
  • She has filed a complaint with the Madhapur police station.

A video and images circulating online showing a dead rat in a packet of dal that was bought by a woman in Hyderabad has shocked online buyers.

@bigbasket_com .Got a rat free with dal pic.twitter.com/ygW5w8OgB6

— Sudharani Manikonda (@sudharanimb) August 9, 2017

We will escalate this to concern team and necessary action will be taken regarding this.

— bigbasket (@bigbasket_com) August 9, 2017

The video and pictures floating online show a dead, decomposing rat in a packet of dal sold by BigBasket, a renowned online seller. The dal packet carries the e-commerce company's branding too.

We will ensure such incident will not be repeated again. thanks for cooperating with us.

— bigbasket (@bigbasket_com) August 9, 2017

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According to TheNewsMinute, Sumana Paramata of Madhapur had ordered dal from BigBasket on August 6. She received the packed the next day with a stinky, decomposing rat. The report adds that she has filed a complaint with the Madhapur police station. Furthermore, she was also contacted by Greater Hyderabad Municipal Corporation (GHMC) officials.

Meanwhile, BigBasket has acknowledged the issue and apologised.

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