AI impact on banking: 2 lakh employees could lose jobs to Automation

Published : Jan 16, 2025, 10:27 AM IST

Banking jobs are often considered secure. Many believe that job cuts happen in sectors like IT, but banking remains unaffected. However, a recent survey reveals a different reality.

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AI impact on banking: 2 lakh employees could lose jobs to Automation

Many consider bank jobs comfortable, especially with second Saturdays and Sundays off. News of potential two-day weekends further fuels this perception.

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Amidst the excitement about two-day weekends, bad news worries bank employees. Read on to uncover the alarming survey findings.

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A Bloomberg Intelligence survey reveals a potential loss of 200,000 banking jobs globally in the next 3-5 years. Routine roles are most at risk due to Artificial Intelligence.

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Banking jobs under threat

Back office, middle office, and operations roles are particularly vulnerable to AI replacement, according to the survey.

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Changes in Customer Service

Customer service faces significant changes. AI is poised to handle tasks like KYC verification, jeopardizing related jobs.

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Transformations in Banking

The banking sector has undergone significant transformations in recent years, with increasing IT integration and technology adoption.

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Bloomberg Intelligence Survey

Bloomberg Intelligence recently surveyed leading IT companies, revealing insights into the banking sector's future.

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AI in Banking

The survey predicts 200,000 banking job losses in 3-4 years, replaced by AI. Repetitive roles are most vulnerable.

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While AI won't replace all jobs, it will reshape the workforce. The banking sector faces a revolution in the coming years.

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