Food delivery apps Swiggy and Zomato were down for some users on Wednesday afternoon due to technical issues.
Food delivery apps Swiggy and Zomato were down for some users on Wednesday afternoon due to technical issues. Both organisations' customer service lines responded to the messages, stating that they were trying to resolve the "temporary malfunction."
"Hi there, we are experiencing a momentary issue," Zomato posted on Twitter. "Please know that our staff is working on it and that we will be back up and running shortly," it added.
Swiggy Cares also took to Twitter, saying, "...we are experiencing a brief technical problem." Please be assured that our finest minds are currently working on the issue to remedy it as soon as possible. Please be patient with us till then."
Following the breakdown of food ordering services virtually at lunchtime, netizens were irritated, and many ridiculed the apps for the disruption.
Wow, looks like and appear to be having technical issues at the same time. pic.twitter.com/xz3cFn7V6L
— Sivakaminathan Muthusamy (@rsiva229)Zomato Swiggy down
Hunger people waiting for food.
Delivery boys..
🤣🤣😂😂
pic.twitter.com/IQuaH58sts
Also Read | CCI orders probe of Zomato, Swiggy conduct, requires investigation
For more than 1 hour your app has been showing ETA 8 mins. No option to even cancel and get a refund. Your customer care executives have told me thrice to give them 2 mins to check and find out what's causing the delay. Ridiculous. pic.twitter.com/5JmflpxdUu
— Pratyush Adhikary (প্রত্যুষ অধিকারী) (@ThePratOfficial)*Zomarto, swiggy app went down for sometime due to technical issues*
People unable to place orders : pic.twitter.com/tufRpj7vgJ
As & are down,
Nearby restaurants be like - pic.twitter.com/0QpVQxPjeu
Also Read | Zomato to soon begin with 10-minute food delivery
Zomato Down
My order was on the way on now I am getting this error. pic.twitter.com/Ruo2oECQHR
deliver my food.
Buy a new server.
The glitch comes after the Competition Commission of India (CCI) said on Monday that it has requested an inquiry into the applications given by both businesses to see if they were "neutral." The ruling came months after the National Restaurant Association of India (NRAI) requested that the CCI probe the businesses for violating platform neutrality by giving preference to exclusive contractors.
The investigation was ordered months after the National Restaurant Association of India (NRAI) lodged a complaint. However, when the NRAI filed the complaint with the CCI in July of last year, the corporations apparently rejected the accusation. The NRAI, which represents over 500,000 restaurants across the country, had requested that the CCI probe the two corporations for allegedly giving precedence to some eateries.