Principal Economic Advisor Sanjeev Sanyal harassed by customer care

Asianet Newsable English |  
Published : Sep 08, 2021, 04:15 PM IST
Principal Economic Advisor Sanjeev Sanyal harassed by customer care

Synopsis

Stating that there was an obvious breakdown of internal systems, or this is a scam, Sanyal said he intended to take the matter up with the Telecom Regulatory Authority of India and the Telecom Ministry. 

Finance Ministry's Principal Economic Advisor Sanjeev Sanyal has claimed harassment from Vodafone Idea customer care executives.

Taking to Twitter, Sanyal said that he had shifted two months ago from Vodafone-Idea to another provider after paying all his dues. 

However, the Principal Economic Advisor said he was being hounded on a daily basis for random new charges varying from Rs 938 to Rs 146. 

Stating that there was an obvious breakdown of internal systems, or this is a scam, Sanyal said he intended to take the matter up with the Telecom Regulatory Authority of India and the Telecom Ministry. 

Following his posts on the micro-blogging site, Vodafone-Idea reached out to Sanyal and informed him that the particular matter will be resolved.

However, the Principal Economic Advisor is adamant and intends to get to the bottom of the issue.

It is not about my personal problem, he said, adding that he would resolve this issue for everyone.

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