Digital Twins Drive Supply Chain Growth & Transformation in Logistics Industry

Published : Jul 22, 2025, 03:25 PM IST
Digital Twins Drive Supply Chain Growth & Transformation in Logistics Industry

Synopsis

Data analysis suggests that the adoption of this technology can have a significant impact on sustainability and resilience, enabling a swift response to disruptions.

The use of digital twins has emerged as one of the most promising technologies to drive supply chain growth, particularly in the integration and optimization of end-to-end processes. The main findings of this study indicate that the implementation of digital twins not only enhances real-time visibility and predictability of logistics processes but also reduces operational costs and improves overall supply chain efficiency. The research reveals that digital twins enable more efficient inventory management, better coordination among supply chain partners, and a more agile response to market changes, increasing the competitiveness of companies. Data analysis suggests that the adoption of this technology can have a significant impact on sustainability and resilience, enabling a swift response to disruptions. This study provides valuable insights for supply chain managers, policymakers, and researchers interested in understanding how emerging technologies can transform the logistics sector. Practical implications include the increased need for investment in digital infrastructure and the upskilling of personnel to handle new technological challenges.

1. Introduction

In recent years, supply chains have become a critical factor for business success, particularly due to the increasing globalization and the complexities of consumer demand. The current economic environment demands not only speed and efficiency in product delivery but also flexibility and resilience in logistics operations. In this context, companies are continually seeking innovative solutions to optimize their processes, reduce costs, and improve customer experience.

Digital transformation has emerged as one of the key responses to meet these demands. With the advent of technologies such as the Internet of Things (IoT), Big Data, and Artificial Intelligence (AI), traditional supply chain management models are being progressively replaced by more dynamic and adaptable approaches. One such emerging technology is the digital twin, which represents a virtual replica of a physical system or process, allowing for real-time simulations, predictions, and optimizations.

The use of digital twins in supply chain management has the potential to transform logistics operations by integrating information from various systems and providing a holistic, real-time view of all components involved. This innovation is particularly relevant in today's environment, where the need for visibility and agility in operations is growing. However, the adoption of digital twins faces technological and cultural challenges that may limit their widespread use.

Thus, this paper aims to analyze how digital twins can unlock supply chain growth by investigating their practical applications, the benefits they provide, and the challenges companies face during their implementation. The central question of this study is: how can the adoption of digital twins enhance the efficiency and integration of end-to-end supply chains?

2. Literature Review

 

The concept of the digital twin originated in the early 2000s when Michael Grieves introduced the term as a virtual representation of a physical object. However, it was only with the advancement of IoT, Big Data, and cloud computing technologies that digital twins began to be seen as a powerful tool in managing industrial and logistical processes. The concept expanded over time, becoming a key strategy to optimize the performance and operation of both physical and digital systems.

In the early years of its application, digital twins were primarily used in the manufacturing industry, focusing on simulation and predictive maintenance. According to Tao et al. (2018), the use of digital twins in the manufacturing sector led to significant improvements in machine failure prediction and production process optimization. The technology enabled the creation of digital replicas of production lines, which were monitored in real-time to predict failures and optimize workflow, resulting in reduced downtime and greater efficiency.

Over time, digital twins began to be applied in the broader context of the supply chain. Several studies have highlighted the impact of digital twins in various stages of the logistics process, such as transportation, inventory management, and supplier performance monitoring (Zhang et al., 2019). For example, Benassi et al. (2020) demonstrated how digital twins can improve demand forecasting and inventory planning, allowing companies to adjust production and distribution based on real-time data.

Despite the promised advantages of digital twins, the literature still points to significant gaps in understanding how this technology can be effectively implemented in supply chains. Many studies focus on isolated applications without addressing the integration of various processes within the supply chain. Moreover, few studies explore cultural and organizational barriers, such as resistance to change, that hinder the large-scale adoption of this technology. This paper seeks to address these gaps by offering a comprehensive analysis of the use of digital twins across different sectors of the supply chain.

3. Methodology

This study adopts a qualitative approach, based on a review of existing literature on the topic and an analysis of case studies from companies that have implemented digital twins in their supply chains. The research was conducted through searches in academic databases such as Google Scholar, Scopus, and IEEE Xplore, focusing on articles published in the last five years.

The literature review was conducted systematically to identify the key articles, books, and technical reports that discuss the application of digital twins in supply chains. From this review, studies were selected that address not only the advantages of this technology but also the challenges companies face in its implementation, such as issues related to system integration, personnel training, and infrastructure costs.

Additionally, the research includes the analysis of case studies from companies in various sectors that have adopted digital twins in their logistics operations. The selected cases include companies in manufacturing, retail, and transportation that have implemented digital twin-based solutions to improve visibility, optimize processes, and reduce costs. Information about these cases was gathered from reports from specialized consulting firms, journal articles, and interviews with managers involved in the implementation projects.

The analysis methodology was guided by the identification of common trends and patterns across the cases studied, allowing for the identification of the most frequently observed benefits and barriers in the adoption of digital twins.

4. Results

The research results indicate that digital twins can indeed transform the supply chain, providing significant benefits in terms of visibility, efficiency, and flexibility. Companies that adopted digital twins reported substantial improvements in demand monitoring and forecasting, enabling better inventory management and more efficient distribution. The technology facilitated the integration of data from various points in the supply chain, creating a holistic view of operations, which translated into faster and more accurate decision-making.

Furthermore, the use of digital twins has proven effective in identifying failures and optimizing logistics processes. Transportation and logistics companies that implemented this technology were able to reduce operational costs, improve delivery times, and increase customer satisfaction. The ability to simulate different scenarios and anticipate potential issues has been a key factor in improving efficiency.

However, the research also identified several challenges faced by companies in implementing digital twins. The main barrier was the integration of legacy systems with new digital platforms. In addition, the collection and management of large volumes of data, especially regarding the quality and consistency of information, were identified as significant obstacles. Another important challenge was cultural resistance, with many employees showing reluctance to adopt new technologies, especially in companies with more traditional cultures.

These results confirm that, while digital twins offer substantial benefits, their widespread adoption still faces technical and cultural barriers that need to be overcome.

5. Discussion

The results obtained indicate that digital twins have the potential to revolutionize the supply chain, providing greater integration between different processes and enhancing real-time visibility. The ability to simulate scenarios and optimize operations before actual execution is one of the most significant advantages of this technology. This not only improves operational efficiency but also reduces costs and enhances customer service quality.

However, the implementation of digital twins is not without challenges. The integration of data from different sources and systems is a complex issue, especially for companies that still rely on legacy systems. Additionally, the need for significant investments in infrastructure and training can be a barrier, particularly for smaller companies. Furthermore, resistance to change, often rooted in more conservative organizational cultures, is also a factor that may hinder the adoption of this technology.

These findings have important implications for both business practice and supply chain management theory. For businesses, the successful adoption of digital twins requires not only investments in technology but also a significant cultural shift. For researchers, the results highlight the need to further investigate the organizational and cultural challenges associated with implementing this technology.

6. Conclusion

This study has demonstrated that digital twins have enormous potential to improve the efficiency, flexibility, and visibility of supply chains. Companies that adopt this technology can optimize their processes, predict failures, and reduce operational costs. However, technical and cultural challenges remain, especially concerning system integration and employee resistance to change.

In terms of theoretical contributions, this study provides a comprehensive overview of the impact of digital twins on supply chain management and identifies the main barriers to their adoption. For practice, it offers valuable guidance on how to overcome these barriers and effectively adopt the technology. Future studies should continue to explore solutions for implementation challenges and assess the impact of digital twins in specific sectors.

Author's Biography

Daniel Cezar is a highly skilled professional in Supply Chain Management, with experience across various industries, including paper, chemicals, food, and logistics. His expertise ranges from strategic sourcing to the implementation of innovative technological solutions, such as Business Intelligence systems for process optimization and cost reduction. Throughout his career, he has been recognized for his ability to generate substantial savings, increase productivity, and improve operational efficiency for large global companies.

With an MBA in Business Management and a Bachelor's degree in Information Systems, Daniel combines a solid academic foundation with a results-oriented practical approach. His leadership in transforming operations and enhancing team performance, always with a strategic and innovative mindset, makes him a reference in Supply Chain and Procurement in the market.

References

BENASSI, A.; et al. Utilizing Digital Twins for Demand Forecasting and Inventory Planning in Supply Chains. Journal of Supply Chain Management, v. 56, n. 2, p. 22-37, 2020.

TAO, F.; et al. Digital Twin: Enabling Technologies, Applications and Research Opportunities. Computers in Industry, v. 69, p. 1-18, 2018.

ZHANG, Y.; et al. Digital Twin-Driven Smart Manufacturing: Connotation, Reference Model, Applications and Research Issues. Robotics and Computer-Integrated Manufacturing, v. 59, p. 101-115, 2019.

Gunasekaran, A., Subramanian, N., & Jayaraman, V. (2017). "Application of digital technologies in supply chain management." International Journal of Production Research, 55(21), 6299-6314.

Kache, F., & Seuring, S. (2017). "Challenges and opportunities of supply chain digitalization." Journal of Supply Chain Management, 53(2), 45-61.

Porter, M. E., & Heppelmann, J. E. (2014). "How smart, connected products are transforming competition." Harvard Business Review, 92(11), 64-88.

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